FAQs

Yes, our online tracking system allows you to monitor your shipment at every stage of the journey.

Depending on the route, you may need an invoice, compliance certificates, and customs declarations.

We offer standard and express deliveries, with lead times ranging from 24 hours to a few days, depending on the destination.

Our support team provides timely updates and assists in resolving any delays.

All shipments are insured, and our warehouses meet modern security standards.

Yes, changes are possible, but additional costs and extended delivery times may apply.

We accept bank transfers, credit cards, and other convenient payment options.

To cancel your shipment, please contact our customer support team as soon as possible via phone or email. Make sure to provide your shipment details, such as the tracking number and order reference, to help us process your request quickly. Please note that cancellation requests may be subject to fees or restrictions depending on the shipment's status. For further assistance, reach out to our support team during business hours, and we will be happy to assist you.